WC 3.2 not restoring image
  • Since I've purchased/downloaded WC 3.2 last week I've been having kernel panics. I have a mac pro, 6 GB Ram. I am shrinking the NTSF drive prior to imaging.

    With the first run of WC 3.2 on Friday I was able to create an image but when I went to restore it I got a message saying " restoring data," then the progress bar showed no progress and the program essentially stopped. Same with additional restore attempts using various newly created images.

    After that first restoring attempt, each subsequent attempt to restore an image to a drive has failed w/a kernel panic. I'm not sure what log files would be helpful to you guys in diagnosing the problem. Please let me know if relevant.

    I've got my previous WC 2.2 installed on a separate 10.6 partition (which is dedicated to WC) and it is able to image, restore everything properly.

    May my WC 3.2 download be corrupt and I need to re-download it/install? If so where can I login to download the current WC file?

    Advice or suggestions?


    Sun Apr 15 13:03:30 2012
    panic(cpu 2 caller 0x2cdabf): Kernel trap at 0x0032a761, type 14=page fault, registers:
    CR0: 0x80010033, CR2: 0x0000007c, CR3: 0x00100000, CR4: 0x00000660
    EAX: 0x0b211a00, EBX: 0x00000000, ECX: 0x011f0000, EDX: 0x0bda12e0
    CR2: 0x0000007c, EBP: 0x00e7bc18, ESI: 0x00008000, EDI: 0x1077c9c0
    EFL: 0x00010206, EIP: 0x0032a761, CS: 0x00000008, DS: 0x00000010
    Error code: 0x00000000

    Backtrace (CPU 2), Frame : Return Address (4 potential args on stack)
    0xe7ba48 : 0x22032e (0x6ad91c 0xe7ba68 0x229f00 0x0)
    0xe7ba78 : 0x2cdabf (0x6b9e58 0x32a761 0xe 0x6b9e01)
    0xe7bb28 : 0x2e3e34 (0xe7bb50 0xe7bb38 0xe7bb48 0x2c62b6)
    0xe7bb48 : 0x32a761 (0xe 0xe70048 0x10 0x10)
    0xe7bc18 : 0x810df7b6 (0x0 0x1077c9c0 0x8000 0xb211a00)
    0xe7bd58 : 0x55c948 (0xbbad704 0x8 0xcd39000 0x7bf30f00)
    0xe7bd88 : 0x5a34ed (0xcfe77e4 0x0 0x7bf30f00 0x0)
    0xe7be38 : 0x5aa377 (0xcfe77e4 0x0 0xf809880 0x0)
    0xe7bf08 : 0x5aa7c0 (0xe7bf50 0xf809880 0x0 0xb4260a4)
    0xe7bf88 : 0x5f0f9b (0xbcfd968 0xb426060 0xb4260a4 0x18)
    0xe7bfc8 : 0x2e4367 (0xb539c10 0x0 0x10 0x0)
    Kernel Extensions in backtrace:
    com.sophos.kext.sav(8.0.1)[FE39D7FE-CA78-4752-B332-8D65D4A5F86F]@0x810dd000->0x810e2fff

    BSD process name corresponding to current thread: InterCheck

    Mac OS version:
    11D50

    Kernel version:
    Darwin Kernel Version 11.3.0: Thu Jan 12 18:48:32 PST 2012; root:xnu-1699.24.23~1/RELEASE_I386
    Kernel UUID: 8986BDEF-9D4E-32D2-8566-2196FD2D35B2
    System model name: MacPro1,1 (Mac-F4208DC8)

    System uptime in nanoseconds: 4749094815330
    last loaded kext at 4142807882385: com.apple.iokit.IOAVBFamily 1.0.0d22 (addr 0xe9d000, size 32768)
    last unloaded kext at 4208869300986: com.apple.iokit.IOEthernetAVBController 1.0.0d5 (addr 0xe0d000, size 20480)
    loaded kexts:
    com.sophos.kext.sav 8.0.1
    com.bresink.driver.BRESINKx86Monitoring 2.0
    com.kensington.mouseworks.driver.VirtualMouse 3.0
    com.kensington.mouseworks.driver.KMWUSBHIDMouse 3.0
    com.kensington.mouseworks.iokit.KensingtonMouseDriver 3.0
    com.AmbrosiaSW.AudioSupport 2.3.10
    at.obdev.nke.LittleSnitch 2.5.1
    com.apple.filesystems.ntfs 3.10
    com.apple.filesystems.smbfs 1.7.0
    com.apple.filesystems.autofs 3.0
    com.apple.filesystems.msdosfs 1.7.1
    com.apple.driver.AppleHWSensor 1.9.4d0
    com.apple.driver.AudioAUUC 1.59
    com.apple.driver.AppleUpstreamUserClient 3.5.9
    com.apple.driver.AppleMCCSControl 1.0.26
    com.apple.driver.AppleHDA 2.1.7f9
    com.apple.kext.ATIFramebuffer 7.1.8
    com.apple.driver.AppleUSBDisplays 317
    com.apple.iokit.IOUserEthernet 1.0.0d1
    com.apple.Dont_Steal_Mac_OS_X 7.0.0
    com.apple.driver.AudioIPCDriver 1.2.2
    com.apple.driver.AppleMCEDriver 1.1.9
    com.apple.driver.ACPI_SMC_PlatformPlugin 4.7.5d4
    com.apple.ATIRadeonX1000 7.0.0
    com.apple.driver.AppleLPC 1.5.3
    com.apple.driver.Oxford_Semi 3.0.1
    com.apple.iokit.SCSITaskUserClient 3.0.3
    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
    com.apple.BootCache 33
    com.apple.iokit.IOAHCIBlockStorage 2.0.1
    com.apple.driver.AppleFWOHCI 4.8.9
    com.apple.driver.AppleAHCIPort 2.2.0
    com.apple.driver.AppleIntelPIIXATA 2.5.1
    com.apple.driver.AppleUSBHub 4.5.0
    com.apple.driver.AppleIntel8254XEthernet 2.1.3b1
    com.apple.driver.AppleEFINVRAM 1.5.0
    com.apple.driver.AppleUSBEHCI 4.5.8
    com.apple.driver.AppleUSBUHCI 4.4.5
    com.apple.driver.AppleACPIButtons 1.4
    com.apple.driver.AppleRTC 1.4
    com.apple.driver.AppleHPET 1.6
    com.apple.driver.AppleSMBIOS 1.7
    com.apple.driver.AppleACPIEC 1.4
    com.apple.driver.AppleAPIC 1.5
    com.apple.driver.AppleIntelCPUPowerManagementClient 167.3.0
    com.apple.nke.applicationfirewall 3.2.30
    com.apple.security.quarantine 1.1
    com.apple.driver.AppleIntelCPUPowerManagement 167.3.0
    com.apple.kext.triggers 1.0
    com.apple.driver.DspFuncLib 2.1.7f9
    com.apple.iokit.IOFireWireIP 2.2.4
    com.apple.iokit.IOSurface 80.0
    com.apple.iokit.IOBluetoothSerialManager 4.0.3f12
    com.apple.iokit.IOSerialFamily 10.0.5
    com.apple.iokit.IOAudioFamily 1.8.6fc6
    com.apple.kext.OSvKernDSPLib 1.3
    com.apple.driver.ApplePolicyControl 3.0.16
    com.apple.driver.AppleGraphicsControl 3.0.16
    com.apple.driver.AppleHDAController 2.1.7f9
    com.apple.iokit.IOHDAFamily 2.1.7f9
    com.apple.driver.AppleSMC 3.1.1d8
    com.apple.driver.IOPlatformPluginFamily 4.7.5d4
    com.apple.iokit.IONDRVSupport 2.3.2
    com.apple.kext.ATI1900Controller 7.1.8
    com.apple.kext.ATISupport 7.1.8
    com.apple.iokit.IOGraphicsFamily 2.3.2
    com.apple.driver.AppleUSBHIDKeyboard 152.3
    com.apple.driver.AppleHIDKeyboard 152.3
    com.apple.iokit.IOUSBHIDDriver 4.4.5
    com.apple.driver.AppleUSBMergeNub 4.5.3
    com.apple.driver.AppleUSBComposite 4.5.8
    com.apple.iokit.IOSCSIBlockCommandsDevice 3.0.3
    com.apple.iokit.IOFireWireSerialBusProtocolTransport 2.1.0
    com.apple.iokit.IOFireWireSBP2 4.2.0
    com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.0.3
    com.apple.iokit.IOBDStorageFamily 1.6
    com.apple.iokit.IODVDStorageFamily 1.7
    com.apple.iokit.IOCDStorageFamily 1.7
    com.apple.driver.XsanFilter 403
    com.apple.iokit.IOATAPIProtocolTransport 3.0.0
    com.apple.iokit.IOSCSIArchitectureModelFamily 3.0.3
    com.apple.iokit.IOFireWireFamily 4.4.5
    com.apple.iokit.IOAHCIFamily 2.0.7
    com.apple.iokit.IOATAFamily 2.5.1
    com.apple.iokit.IONetworkingFamily 2.0
    com.apple.iokit.IOUSBUserClient 4.5.8
    com.apple.iokit.IOUSBFamily 4.5.8
    com.apple.driver.AppleEFIRuntime 1.5.0
    com.apple.iokit.IOHIDFamily 1.7.1
    com.apple.iokit.IOSMBusFamily 1.1
    com.apple.security.sandbox 177.3
    com.apple.kext.AppleMatch 1.0.0d1
    com.apple.security.TMSafetyNet 7
    com.apple.driver.DiskImages 331
    com.apple.iokit.IOStorageFamily 1.7
    com.apple.driver.AppleKeyStore 28.18
    com.apple.driver.AppleACPIPlatform 1.4
    com.apple.iokit.IOPCIFamily 2.6.8
    com.apple.iokit.IOACPIFamily 1.4

  • Looks like it is your antivirus:

    com.sophos.kext.sav

    Tim
  • Also, Once you get the kernel panics resolved, turn on verbose logging in the prefs and send the log from Window->show console log to support@twocanoes.com.
  • Thank you for your help. The sophos was the problem. I think everything is working now, I'm in the middle of imaging right now. Thanks again.
  • I am having the same issue, but I dont have anything installed yet. I just did a base Lion install and then installed your program and I am trying to image. I created a new bootcamp partition using apples bootcamp utility. The program show not progress. What should I do.

    Jim
  • Please send me the log. The most likely cause is some bad blocks. Look at the main Winclone site and check out the Tutorials and FAQ. It has instructions on how to do a disk check and collect logs.
  • Ok I think I figured it out. The partition size was 30mb too small.
  • Is there a way to resize a image file ????
  • Sorry wrong link. This is the correct one:

    http://www.twocanoes.com/asset.php?id=2

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